Greeting clients and patients by name in a friendly manner
Becoming well acquainted with and using the computer system
Organizing and maintaining patient records, consent forms, payment forms, etc
Answering in and out bound calls, research, insurance and adjustment identification to ensure proper account resolution.
Obtains current patient information from established and new patients
Identifies payer source, verifies insurance eligibility, financial status and assigns correct pay type.
Communicates with customers in a courteous, professional, cooperative and mature manner
Handles patients' questions, complaints, problems and concerns, explains policies and procedures to patients
Relies on extensive experience and judgment to plan and accomplish goals.
Report to the department lead or supervisor if have issues related to patients.
Minimum Education Level:
Higher secondary/Pre-U/A level/College
Well groomed, professional, with cheerful disposition.
Detail oriented with good interpersonal and customer service skills
Must have keen interest in medical field
NO. 1&3, JALAN PUTERI 2/1, BANDAR PUTERI PUCHONG, Petaling, Selangor, Malaysia
KPMC PUCHONG SPECIALIST CENTRE
KPMC Puchong Specialist Centre is established since 2005 and it’s managed by new Management team that was formed April 2014. KPMC Puchong Specialist Centre comprise three blocks of 4-storey building with its host of consultants with 23 in-patient beds, Operation Theatre, Day Procedure Care, Labor suite, Laboratory, Imaging services, Physiotherapy Centre, Wellness Centre.
KPMC Puchong Specialist Centre is poised towards providing quality healthcare as a community affordable hospital and committed to render the utmost, efficient, compassionate and quality personalized patient care for the well-being of our clients and offers a comprehensive range of medical services which includes facilities and medical technologies for outpatient and inpatient care, health and wellness with 24-hour Accident and Emergency services.
We have an experienced, committed, dedicated team of medical specializing in a wide range of medical disciplines including Anesthesiology, Ear, Nose & Throat, General Surgery, Internal Medicine, Obstetrics & Gynaecology, Orthopedic & Trauma Surgery (Sports Injuries), Paediatrics and Radiology.