Customer Service Associate

MIMS Career Choice - JB

MIMS Career Choice - JB


Located at city of, Johor Bahru, Johor, Malaysia
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Employment Type
Full time
Salary Range(Salary Type)
Working Hours
Not fix
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Job Description

• To assist in coordination and liaising with international patients
• Manage customers feedback and all related matters
• Frontline counter duties – answer phone calls , registration duties , scheduling appointments and attending to patients enquiries
• General billing and cashiering duties
• Prepare Case notes
• Ensure clinic facility is in good order
• Provides other day-to-day administrative and clinical support as assigned by supervising head.


Minimum Education Level:
Diploma/Advanced/Higher/Graduate Diploma

Technical Skills or Particular Experience:
• Malaysian Citizens only
• Ability to speak English and Mandarin will be an advantage to liaise with Mandarin or English speaking patients.
• Minimum Diploma/Advanced/Higher/Graduate Diploma with relevant healthcare experience
• Good computer skills

Soft Skills:
• Customer service orientation with a pleasant disposition.
• Be able to deal with sensitivity to the needs of patients with different cultural, environmental and social backgrounds.
• Good interpersonal and communication skills.
• Ability to manage pressure, multi-task and work independently in a fast-paced environment.

Company Overview

Location: 18-31, 18th Floor Aveue Crest, Jalan Jubli Perak, Seksyen 22, Batu 3 40150 Shah Alam Selangor, Shah Alam, Selangor, Malaysia

Company Name: MIMS Career Sdn Bhd (1199876-U)

Headquarter Country: Malaysia

MIMS Career Sdn Bhd (1199876-U)

MIMS Career Sdn Bhd is a healthcare tailored recruitment company. (License no: 2998)

We help healthcare institution to find and hire the best qualified candidates.

We assist healthcare professionals to find the right position suitable for their requirements and skills.

MIMS Group established in 1963, is a leading healthcare media company providing tailored solutions to healthcare professionals and institutions.

It has presence in 13 countries and regions (Singapore, Malaysia, China, Hong Kong, South Korea, India, Indonesia, Philippines, Thailand, Vietnam, Myanmar, Australia, New Zealand)

MIMS Group provides drug reference, medical events, disease treatment guidelines, medical newspaper, CME events, e-learning, online healthcare professionals community discussion forum and career portal.

Check our website for more information

Hospital/Clinic snapshot

Location Located at city of, Johor Bahru, Johor, Malaysia
Name MIMS Career Choice - JB
Type Clinic
Country Malaysia
State (Province) Johor
City Johor Bahru
Address Located at city of
Postal Code 81200


MIMS Career Choice - JB

Why Join Us?

A leading healthcare institution is looking for above position mentioned.

The name of the institution is confidential.

Apply for this job through MIMS Career Choice and get more inside information.

You will be contacted by MIMS Career Consultant for more details and support to effectively apply and get the job you want.

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